Livehere Limited trading as Bricks & Mortar, a company registered in England & Wales with company number 04709130 and whose registered office is located at 140 New Bridge Street, Newcastle upon Tyne, NE1 2SZ and our telephone number is 0191 230 5577.
Bricks & Mortar are members of NALS (National Approved Letting Scheme), The TDS (Tenancy Deposit Scheme) and the TPO (The Property Ombudsman Redress Scheme).
The information we collect and how we use it
In accordance with GDPR, our privacy statement outlines how Bricks & Mortar uses and collects personal data whether it is through our website, my phone, by email or in person. Our privacy statement and website is not intended for children.
This privacy statement was last updated February 2019 and supersedes any earlier versions. This policy may be subject to change and will be updated accordingly. We therefore advise that you review this policy from time to time.
When you contact us, request publications or register interest we need to know your name, postal address, email address and telephone number.
We gather this information to allow us to process your registration, any orders you may make and any offers you make for a property. The relevant information is then used by us, our agents and sub-contractors to provide any services requested by you and to communicate with you on any matter relating to the provision of the service in general.
We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide.
We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.
Your personal information may be used by us and other businesses carefully selected by us to contact you in writing, by telephone or by email to offer you content, advertisements, products and services that we believe may be of interest to you. You can opt out of receiving any contact for marketing purposes by contacting us.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please contact us.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please contact us.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please contact us.
Bricks & Mortar take reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must therefore check these terms and conditions for any such changes each time you visit this website.
Bricks & Mortar make no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Furthermore, neither Bricks & Mortar nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this website shall be regarded or taken as financial advice.
All photography taken by Bricks & Mortar is copyright of the company and should not be used by any third parties without express, written consent.
How we protect your information
The internet is not a secure medium. We use the most up-to-date technologies to protect the information you give us. We also keep your information confidential. The internal procedures of Bricks & Mortar cover the storage, access and disclosure of your information.
Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
PROPERTY SALES MISrepresentation ACT
We have prepared these property particulars as a general guide to a broad description of the property. They are not intended to constitute part of an offer or contract. We have not carried out a structural survey and the services, appliances and specific fittings have not been tested. All photographs, measurements, floorplans and distances referred to are given as a guide only and should not be relied upon for the purchase of carpets or any other fixtures or fittings. Lease details, service charges and ground rent (where applicable) and council tax are given as a guide only and should be checked and confirmed by your Solicitor prior to exchange of contracts. The copyright of all details, photographs and floorplans remain exclusive to Bricks & Mortar Group.
Updating your details
If any of the information that you have provided to Bricks & Mortar changes, for example if you change your email address, name or contact details or if you wish to cancel your registration, please let us know the correct details by sending an email to firstname.lastname@example.org or by sending a letter to Bricks & Mortar, 140 New Bridge Street, Newcastle upon Tyne, NE1 2SZ.
Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
Access to your records
You have a right to be told what personal information we hold about you. If you wish to see a copy of the information we hold about you please write to Bricks & Mortar, 140 New Bridge Street, Newcastle upon Tyne, NE1 2SZ. A small administrative charge will be made for fulfilling this request.
How to contact Bricks & Mortar
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