REDEFINING THE NEW TRADITIONAL

REDEFINING THE NEW TRADITIONAL

Why Bricks & Mortar

At Bricks & Mortar, we have created a revolutionary concept in the world of property. With a new way to buy, sell or let out a home, there’s nothing quite like it in the North East.

Our award-winning business is built on strong foundations; we’re a dynamic, service-driven, family run business with unrivalled local knowledge.

The ethos behind Bricks & Mortar is simple; accessibility, transparency and adaptability.

We’ve combined the simplicity and speed of an online agent, with the friendliness and personal service of a local one.

Some call it a hybrid estate agent, we call it a place where people and places really click.

Online, our website offers everything you need to track down your ideal property; from online appointment bookings and user profiles to instant valuation tools and those all-important property searches. Everything has been designed to make the process super easy and super-fast.

On the high street, we’re a smart, savvy bunch who know our market like the back of our hand. Feel free to drop by the Bricks & Mortar branch anytime you like and we’ll happily answer any questions you might have. We might even get the biscuits out.

We offer so much more than just sales and lettings, our services include; property management, building management, consultancy, handyman services, home staging, short-term lets with our hosting services, Bricks & Mortar: MyPropertyFile, peace of mind with Bricks & Mortar Protect and exclusive access to Bricks & More: The Lifestyle Membership. There’s nowhere else like us.

Whether you’re a buyer, seller, tenant or landlord, Bricks & Mortar is an estate agent everyone will feel at home with.

 

We may have evolved into the Bricks & Mortar group of today but our history spans over 15 years, starting out as an independent, family run lettings business.

In 2003, the origins of Bricks & Mortar were created and 'letslivehere' was born. Over the years, we established ourselves as a rapidly expanding, reputable agent with a far-reaching catchment in Newcastle.

Starting out predominantly in student lettings, letslivehere embraced other avenues including professional lettings, investments, building and property management, house dressing and professional photography to name a few.

Our diversity thrust us to the forefront of lettings within Newcastle and drove us forward to become one of the market leaders which we took great pride in.

With that being said, we took a look at the industry and thought we could do better. We have never been a business to just sit back and offer a generic service found with every single agent out there. We do things differently and it was time for a change.

The property industry lives in two worlds- the high street and the digital one.

We decided to combine the two and become The Digital Estate Agent on the High Street.

With limitations involved in choosing one avenue for your property needs, we have removed these compromises to bring you a concept that is new but traditional.

The essence of our existing enterprise still lives within Bricks & Mortar; our passion, our pride, our service. But as a hybrid agent, we’re able to offer you the best of both worlds; access to us anytime, anywhere and a first class service no matter how you interact with us- either face to face or online.

 

How We Work

The Bricks & Mortar way; we pride ourselves on not being like other estate agents.

We’ve established an enviable reputation by combining a common sense, down-to-earth approach, attention to detail and a strong commitment to the highest standards with the latest technical advancements.

Whether you’re dealing with our sales, lettings, property management or consultancy departments, you’ll always receive the very best service, the service that’s right for you.

We’re also members of both the Property Ombudsman and National Approved Letting Scheme (NALS) - an independent body to give landlords and tenants protection and reassurance.

What makes us different?

In an industry that has changed vastly over the last decade or so, we had a choice to either keep our existing business model as it was or transform into an entirely online estate agent. However, there seemed to be a compromise in choosing either. So we went better and created the hybrid model that we are today- The Digital Estate Agent on the High Street.

We have a team of highly driven, knowledgeable and experienced individuals at the core of our High Street branch. From the start of your property journey with Bricks & Mortar. No matter if you're a tenant, landlord or vendor, our dedicated team are always on hand for any advice or assistance that you may need.

Outside of our office opening times, we don't stop working for you thanks to Bricks & Mortar: MyPropertyFile. This convenient, modern system is designed to make your buying, selling or renting process as smooth as possible. With a handy app for your smartphone, you can access this at any time of day, all year round and view important documents, viewing feedback, sales progression and so much more!

We take pride with every property we deal with from our in-depth particulars, professional photoshoot and marketing with a completely bespoke brand to the North East.

We also offer a number of additional services providing a whole host of convenient, adaptable and innovative ways to market property. Make your property stand out from the crowd with home staging, generate extra income in a vacant property through hosting, benefit from our extremely knowledgeable team for advice with our consultancy division and keep your property one step ahead with our expert refurbishments through our handyman service. Whatever you need, Bricks & Mortar have it covered.

 

We’re at our happiest when we’re working hard and going that extra mile for our customers, so it’s amazing when we’re recognised and rewarded for it.

International ProPErty Awards

The International Property Awards are open to residential and commercial property professionals from around the globe. They celebrate the highest levels of achievement by companies operating in all sectors of the property and real estate industry.

An International Property Award is a world-renowned mark of excellence which is why we’re ecstatic to announce that we’re winners of:

  • Best Lettings Agency, Newcastle Upon Tyne
  • Best Lettings Agency, Northumberland

 

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