Rent a home in Newcastle upon Tyne

Our mission is to help you find the ideal property to rent, in the area that’s right for you. 

Find a home

Properties to rent in Newcastle upon Tyne

As an independent agency, we’re not just about transactions; we’re about building relationships. Our dedicated team is passionate about guiding you through the rental process, step by step. With our finger on the pulse of the property market, we provide you with timely and relevant advice, ensuring that your decisions are well-informed and successful.

Taking the stress out of renting

At Bricks & Mortar, we specialise in student and professional lettings across Newcastle City Centre, Jesmond, Heaton, Sandyford, Shieldfield, Quayside, and Gosforth. With years of local expertise and a personal approach, we’re here to make finding and renting your next home easy, stress-free, and perfectly suited to your lifestyle. Don’t miss our Frequently Asked Questions below for loads of useful information about renting your next home. 

Report a repair with ease

At Bricks & Mortar we’ve streamlined maintenance with our dedicated online ‘Report a Repair’ portal, so you can log issues anytime, from your phone, tablet or computer — 24/7. You’ll be able to attach a photo, describe the problem in plain language and receive clear updates as the repair progresses. That means faster fixes, fewer calls and emails, and total transparency in what’s happening. Simply log the issue, we’ll take it from there.

A comprehensive guide for tenants

Navigating this journey might seem daunting, but fear not – we’re here to provide you with clear answers and helpful insights. Below are the most  frequently asked questions along with some gentle nods to the advantages of choosing Bricks & Mortar Estate Agents for your accommodation needs.

Frequently Asked Questions for tenants

Getting started with your rental search

How do I start my rental property search?

Embark on your rental property search by exploring our user-friendly website. Designed to simplify your journey, it offers a diverse range of rental options. Our advanced search filters enable you to narrow down choices based on your specific criteria, helping you find a property that resonates with your lifestyle.

Why should I choose Bricks & Mortar for renting?

Opting for Bricks & Mortar means choosing exceptional service backed by a profound understanding of the rental market. Our focus is on you! We stand by our ethos that property is personal, and we create a journey that matches that, making your renting experience smooth and enjoyable.

What types of rental properties do you offer?

Our portfolio showcases a wide array of rental properties to cater to different lifestyles. Whether you’re seeking a cosy apartment or a spacious family home, we’re confident you’ll find a property that aligns with your preferences. If we don’t have what you are looking for, don’t worry; we are always bringing on new properties and we’ll make sure you are on our waiting list to be at the front of the queue when the right property pops up.

Do you offer furnished rental properties?

Yes, we cater to diverse preferences. Whether you’re seeking a furnished or unfurnished property, our portfolio includes a variety of options to match your specific requirements. Let us know your preference, and we’ll find the perfect fit for you.

What areas do you cover

Our extensive network spans various areas, ensuring we have a presence in locations that cater to different preferences and lifestyles. Whether you’re drawn to a vibrant city centre or a tranquil suburban setting, we have options that match your aspirations.

Can you help me find a pet-friendly rental property?

Certainly. We recognise the importance of your furry companions. Let us know about your pet-related requirements, and we’ll actively search for pet-friendly properties that accommodate both you and your pets.

What sets Bricks & Mortar apart from other estate agents?

Bricks & Mortar stands out because we’ve been helping tenants since 2003 and have an unwavering commitment to exceptional customer service. Our deep understanding of the market and our dedication to ensuring your renting journey is hassle-free.

Viewings, applications and securing a property

How can I schedule property viewings?

Scheduling property viewings is straightforward. Reach out to us through a phone call or send an online enquiry, and our friendly team will promptly arrange convenient viewing times for the properties that catch your interest.

What's the application process like?

Our application process is designed for your ease. Once you’ve found the property you’re interested in, you can submit your application directly through our user-friendly partner website called Goodlord. Our experienced team will then guide you through the process, ensuring that you understand each step and making your application journey efficient and straightforward.

Can I get assistance during the application process?

Certainly! Our dedicated team is here to support you throughout the application process. If you have any questions or uncertainties, don’t hesitate to reach out to us. After all, we’re pretty good at the whole process.

How do I make an offer on a rental property?

Expressing interest in a property is simple. Let us know your offer, and we’ll communicate it to the landlord. We’ll then work collaboratively with you and the landlord to reach an agreement that is mutually acceptable.

What reference checks and documents are needed?

To ensure your suitability as a tenant, we’ll request references and documents such as proof of identity and proof of income. These checks contribute to a smooth and secure renting process. Rest assured, we’ll guide you through the necessary steps.

Tenancy terms, fees and legal requirements

What are the rental terms usually like?

Rental terms can vary based on the property and landlord. We’ll provide you with all the necessary details to help you comprehend the terms and conditions before making your decision. Our aim is to ensure transparency and clarity in every aspect of your renting experience.

Are there any additional fees apart from the rent?

At Bricks & Mortar, we’re committed to transparency. Alongside the rent, there might be additional fees associated with your chosen property. Rest assured, we’ll provide you with a comprehensive breakdown of these fees, ensuring you’re well-informed and there are no surprises. These fees can also be found on our website for full transparency.

Is contents insurance necessary?

Although not mandatory, contents insurance offers valuable protection for your personal belongings. While we hope for the best, having this coverage ensures you’re prepared for unexpected events. We can recommend trusted insurance providers to assist you in making an informed choice.

Can I negotiate the rent with the landlord?

Yes, we understand that each situation is unique. If you feel that negotiation is appropriate, we’re here to facilitate communication between you and the landlord, working towards an agreement that suits both parties.

What is an Energy Performance Certificate (EPC)?

An Energy Performance Certificate (EPC) rates a property’s energy efficiency and provides insights into energy consumption and carbon emissions. It also suggests improvements that can enhance the property’s energy efficiency.

What is a Gas Safety or CP12 certificate?

A Gas Safety Certificate, also known as CP12, is a legal requirement for rental properties with gas appliances. It ensures that gas installations and appliances are safe and compliant with established standards.

What is an inventory, check-in, and check-out report?

An inventory is a detailed list and description of a property’s contents and condition. A check-in report is completed at the beginning of the tenancy to document its initial state. A check-out report is done at the end to assess any changes or damages during the tenancy.

What is a deposit and how is it protected?

A deposit is a sum of money paid by the tenant to the landlord as security against potential damage or rent arrears. We protect your deposit through the government-backed Tenant Deposit Scheme (TDS), ensuring fairness and compliance in deposit handling.

Renters’ Rights Act 2025

What is the Renters’ Rights Act 2025 and how does it affect me as a tenant?

The Renters’ Rights Act 2025 is a new law that gives tenants more security and clearer rights. It replaces fixed-term contracts with rolling tenancies and strengthens your protection around rent increases, property standards, and requests such as keeping pets. We’ll guide you through how these changes apply to your tenancy as they come into effect.

How does the end of Section 21 ‘no-fault’ evictions affect my tenancy?

The Act removes Section 21 notices, meaning landlords can no longer ask you to leave without giving a valid reason. As long as you follow your tenancy agreement, you’ll have stronger reassurance and more stability in your home.

How will rent increases work under the Renters’ Rights Act 2025?

Rent increases must follow a fair and transparent process. Landlords need to give proper notice and provide a clear reason for any change. If you ever feel unsure, we’ll help you understand the proposed increase and what your options are.

Can I request a pet under the new rules?

Yes. The Act makes it easier for tenants to request pets. Landlords can only refuse on reasonable grounds, and you may be asked to take out pet insurance. Just let us know your plans and we’ll help support your request.

During your tenancy: maintenance, renewals and support

Who handles maintenance issues after moving in?

We understand that a comfortable living environment is crucial. If you encounter maintenance issues after moving in, simply contact us if we manage your property. If not, we can connect you directly with your landlord. If we manage the property, we’ll liaise with the landlord to ensure that any required maintenance or repairs are promptly addressed, allowing you to fully enjoy your new home.

How do I report maintenance?

If you encounter maintenance issues, simply reach out to us via phone or email. We’ll promptly coordinate with the landlord to ensure that necessary repairs are carried out efficiently. If we don’t manage your property, we can connect you directly with your landlord, who will facilitate this all for you directly.

Can I renew my lease through Bricks & Mortar?

Certainly. Our relationship with you extends beyond just the initial lease term. When the time comes for lease renewal, we’ll be more than happy to assist you in navigating the process.

How do I stay informed about new rental listings?

Staying updated about new opportunities is effortless. Regularly visit our website and follow us on social media to receive updates on our latest rental listings. If you don’t want to do any legwork, don’t worry; we’ll do the running around for you. Just sign up for our property alerts through the homepage of our website, and voilà, new properties to your email daily.

What if I need to relocate due to work?

We understand that life sometimes requires you to move. If you’re relocating due to work or any other reason, we’re here to assist you in navigating the options and legal obstacles.

What if I need to exit a fixed-term contract early?

Life can be unpredictable. If you need to exit a fixed-term contract prematurely, contact us to discuss your circumstances. We’ll explore potential solutions, such as finding a replacement tenant or negotiating with the landlord, while adhering to the terms of the contract.

Transparent fee structure

At Bricks & Mortar we aim to be completely transparent about our fees and any costs associated with your tenancy.  If you are unsure about any costs, please speak to our team. You can download the full details about our fees and costs here.

Download fees

Numbers that make a difference

 

 

It makes such a difference getting a friendly, informative reply from a letting agent, and it is unfortunately a rarity. Cerise at Bricks and Mortar was lovely. We only had a brief chat as we needed a 6 month let and they only had long term ones, and most agents just ignored us, but Cerise replied right away, polite and helpful. Definitely recommended

 

James Fairman
Numbers that make a difference

 

 

The process was extremely quick and everything was handled exceptionally by everyone I spoke to. All questions were answered and nothing was left unsure to us. It was great to get quick and valuable feedback from any questions and the professionalism and patience shown was absolutely incredible. Cannot recommend enough.

 

Callum Bain
Numbers that make a difference

 

 

My wife and I were left in the invidious situation of exchanging on our house but our seller pulling out of the transaction. We found a property to rent via Bricks and Mortar on the Monday and managed to expedite the application in record timing, getting the keys the following week, thanks to the efforts of Courtney and Jordan. Many thanks both.

 

Glyn Phillipson